ERP Solutions

Microsoft Dynamics Ax

Microsoft Dynamics AX Practice at C-Net Infotech

C-Net Infotech started its operations in 1998 and gradually built up expertise in providing cost effective, secure and scalable web based enterprise applications, mobile solutions, MIS solutions, ERP solutions and implementations, conventional analytics and business intelligence solutions.

Our commitment is to provide solutions that translate into tangible business outcomes for our customers. The development approach which we follow generates high business value for customers and rich dividends to us in the form of a continuous/perennial stream of repeat business.

Microsoft Dynamics AX

A business solution that supports both operational and administrative processes of organizations, this single solution comes with localizations—in the box—for 36 countries. With a specialized focus on manufacturing, retail, service industries, and public sector, Microsoft Dynamics AX includes capabilities such as financial management, manufacturing, retail, business intelligence and reporting, supply chain management, and human capital management.

Microsoft Dynamics AX is a multi-language, multi-currency enterprise resource planning (ERP) business solution with comprehensive global business management features for financial, human resources, and operations management as well as additional industry capabilities for retailers, professional service industries, financial service businesses, manufacturers, and public sector organizations.

Years of implementation experience at various public and private sector clients, has helped C-Net build a sound practice and verticals with expertise in the following areas:

• Human Resource and Payroll Vertical
• Real estate and construction
• Supply Chain Management
• Utilities Segment
• Production and Manufacturing
• Document Handling and Management on SharePoint

The C-Net team has extensive experience of several man years across multiple industrial sectors. And we are keen to participate in challenging opportunities at all times.

Training facility

C-Net has more than a decade of experience in providing training in the field of Information Technology that ranges from basic to advance, to users spanning various government and private sector clients in a structured as well customized format to bring about the optimum results. We have mature tools and modules for technology transfer, maintenance of software applications – both for self-developed and/or partner developed applications/products.

C-Net has set up a training practice in Dynamics AX and SharePoint for those who are experienced professionals and looking for advanced level training, and also for beginners. We help professionals achieve formal certifications by training them in a structured format. Our courses are aimed at:

• Microsoft Dynamics Axapta – both Technical and Functional
• Microsoft office SharePoint services

Migration Service

Move your business operations to Microsoft Dynamics Ax 2012 R3 and choose C-Net Infotech as your partner. We have trained and certified resources – both technical as well as functional to handle your critical operations to manage your processes to seamlessly migrate from lower versions to the latest release 2012 R3. We undertake turnkey projects for the purpose without you having to lose sight on your critical core business operations.

Support Service

C-Net has a structured support services practice for Microsoft Dynamics Axapta and the portal like SharePoint – based on modular as well as consolidated client needs. We follow dynamics services and pro-active support and services, direct support relationship, reactive support, etc.

Proactive support:

• Prescriptive advice and recommendations
• Microsoft Best-Practices
• Health checks and support reviews
• Guidance on design, development and deployment of Microsoft solutions
• Local workshops
• Lab Services

Direct support relationship:

• Designated Technical Account Manager (TAM) and/or support team will facilitate the established Service Plan to ensure your support needs.
• TAM will have an understanding of your technology requirements and business goals
• Account planning and account reporting
• Proactive information distribution
• Resource facilitation
• TAM is rated on customer satisfaction

Reactive Support:

• 24x7 resolution support for critical issues
• Response times based on issue severity and impact to business
• Rapid escalation path for severe problems
• Customer defines severity and how quickly C-Net responds

Escalation Process:

• Your TAM is your first point of contact.
• Your TAM will stay engaged throughout the life of your support issue.
• The Critical Situation Manager will assume TAM role after hours.

Discover industry solutions

Retail	Give customers omni-channel solutions, how, when, and where they shop
Services	Manage client projects better than ever by ensuring your teams are on the same page.
Manufacturing	Learn how the Lotus F1 Team pulled ahead with Microsoft Dynamics.
Public sector	Instant-on solutions evolve with your needs, help trim costs, and increase transparency.